Santosh V is currently the Senior Manager of CX Strategy at Cleartrip and the Head of Customer/Technical Support at NewJaisa Technologies. They previously held various managerial positions at Flipkart, where they focused on program management, customer experience, and process excellence. Santosh began their career as a Customer Care Executive at [24]7 and has developed strong skills in problem-solving, communication, and management throughout their professional journey. They hold a Bachelor's degree in Computer Applications from Navya College of Management & Science.
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