Fabiola King

Voice Of Customer Manager

Fabiola King currently serves as the Voice of Customer Manager at CLEBER, a position held since March 2025. Prior to this, Fabiola accumulated extensive experience at Alestra from June 2008 to March 2025 as an Especialista en Experiencia del Cliente, focusing on integrating the voice of the customer throughout the value chain through both qualitative and quantitative market research. Previous roles include Especialista en Planeación Estratégica y Satisfacción del Cliente at Productos Urman, and several positions in market research at Integración Total and Tecnológico de Monterrey. Fabiola holds a Bachelor's degree in Marketing from Tecnológico de Monterrey and is currently pursuing a Master in Customer Experience Management at OBS Business School.

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