Javier A. is an experienced customer service leader with a strong background in IT service delivery across various companies. Currently serving as Responsable de Atención al Cliente del Grupo Clece since March 2022, Javier A. oversees customer service for Clece and its affiliates, managing a team of over 80,000 employees in multiple sectors. Prior experience includes roles at ILUNION focused on IT support and customer complaints, and extensive tenure at CDS, a Hewlett Packard Enterprise company, managing incoming service requests and complaints. Earlier in career, Javier A. spent over five years at IBM Global Service as Responsable de Help Desk, handling call reception and support. Educational qualifications include two Formación Profesional de Grado Superior degrees in Electronics and Information Technology from Juan Antonio Castro de Talavera de La Reina.
This person is not in any teams
This person is not in any offices