PA

Paula Aduana

Operations Director, Customer Support at Cleeng

Paula Aduana has a wealth of work experience, beginning with their role as an Inbound Sales Advisor for OnStar at General Motors in 2008. Paula then moved to Optus in 2009, where they worked as a Customer Experience Consultant. That same year, they began working at JPMorgan Chase & Co. as a Credit Collections Specialist. In 2013, they became an Account Manager at ACM Group Ltd. and then, in 2014, they were a Credit Collections Specialist at Blitz Credit Management. From 2015 to 2017, they worked at Shine Lawyers as a Business Support Officer. Finally, from 2017 to the present, they have been an Operations Director, Customer Success, Operations Manager, Customer Success, Customer Success Team Leader, and Customer Success Specialist at Cleeng.

Paula Aduana obtained their Bachelor of Science in Business Administration, Major in Business Management from the University of the East between 2004 and 2008, with a field of study in Business, Management, Marketing, and Related Support Services.

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Previous companies

General Motors logo

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Peers

Timeline

  • Operations Director, Customer Support

    November, 2022 - present

  • Operations Manager, Customer Success

    December, 2019

  • Customer Success Team Leader

    April, 2018

  • Customer Success Specialist

    April, 2017

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