Billy Durham is a seasoned technology professional with over 23 years of experience in the financial, banking, and insurance industries. Currently serving as the Director at Cleo, Billy seeks to leverage expertise in establishing Service Support and Service Delivery teams to enhance operational efficiency. Previously, they held leadership roles, including Command Center Director at Checkfree Corporation and Senior Service Support Manager at Sita, where they implemented ITIL best practices and led multiple teams to meet business objectives. Known for a strong ability to manage both technology and personnel, Billy has consistently improved processes and achieved significant budget savings throughout their career.
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