Michael Olsen

Michael Olsen is an experienced professional in the field of EDI support and integration, currently serving as a Senior EDI Support Engineer II at Cleo since July 2019. Prior to this role, Michael worked at OpenText for eight years in various capacities including Orchestration Developer and EDI Systems Support Engineer, focusing on automated EDI processes and system administration on high-volume Linux networks. Michael's career also includes a position as a Sr. Technical Support Specialist for EasyLink Services, where responsibilities centered on monitoring EDI traffic and troubleshooting related issues. Additional freelance work involved web services consulting and user experience design. Michael's early career included a guest services role at Courtyard by Marriott and educational background at Sinclair Community College.