Vinit Joshi is a seasoned professional with extensive experience in customer service and team management. Currently serving as a Customer Success Manager at Cleo since December 2021, Vinit leads a team of 50 agents focused on servicing the West and South regions of India. Previously, Vinit held the role of Manager Customer Service at FedEx from October 2014 to December 2021, where responsibilities included providing leadership and direction to a large team while ensuring alignment with business goals and ethics. Vinit has also served as a Team Leader for Inside Sales at FedEx, overseeing a team of 15 professionals and managing a substantial customer base. Additionally, Vinit's career includes roles as Team Lead Coordinator at Cognizant Technology Solutions and Senior Associate at Convergys.
This person is not in any offices