Mark Stapleton

Customer Solutions Specialist

Mark Stapleton is a skilled professional in data analytics and customer support with extensive experience in various roles across different organizations. As a Data Analytics Graduate at Stony Brook University, Mark completed over 400 hours of hands-on coursework and two capstone projects, mastering skills in SQL, Python, and data visualization. In current roles at Clever Inc. and Discovery Education, Mark utilizes data transformation and integration skills to enhance data quality and support customer needs. Previously, as a Customer Support Manager at ActBlue, Mark developed strategies for fostering customer relationships and collaborated with cross-functional teams to address customer use cases. Mark's earlier experience at UJA-Federation of New York involved managing donor data for a large database and implementing ETL processes to optimize fundraising performance. Mark holds a degree in Human Services from Post University and a degree in Media Arts from Kingsborough Community College.

Location

New York City Metropolitan Area, United States

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