Melisa Bebchik

Melisa Bebchik is a seasoned professional in customer success operations with extensive experience spanning over a decade. Currently serving as the Principal Customer Success Operations Manager at Clever Inc. since December 2020, Melisa has played a pivotal role in implementing Gainsight, migrating Salesforce systems post-acquisition, and enhancing retention forecasting processes. Previously, at Nearpod, Melisa held multiple leadership roles including Director of Professional Services and Director of Go-To-Market Operations, where responsibilities included managing customer success teams, developing strategic outreach processes, and overseeing compensation management. Melisa began a career in customer relationship management, managing extensive customer databases and analyzing marketing strategies. Additionally, Melisa has experience in educational leadership from a tenure at the Michael Ann-Russell Jewish Community Center. Melisa holds a Bachelor of Business Administration in International Business and Marketing and is pursuing a Certificate in Social Media and e-Marketing Analytics from Florida International University.