Collins

Collins Hou-chun Lin is a seasoned professional in customer success and D2C e-commerce, with a strong focus on business growth and strategy. They previously held positions at Digital River as a Senior Director of Customer Success Management and Director of Account Management, where they achieved revenue targets and led global teams. Their experience includes consulting for major clients like Microsoft, and managing marketing initiatives in various sectors. Currently, Collins serves as the Customer Success Director at Cleverbridge, continuing to leverage their expertise in client relationship management and business strategy.