CleverTap delivers over 10 billion interactions every day across their AI-powered customer engagement and retention platform that enables digital enterprises to dramatically improve mobile user retention and conversion rates through behavioral insights, predictive segmentation, user experience optimization, and fully automated campaign orchestration.

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CleverTap

CleverTap's headquarters in Mountain View, CA, United States

This department focuses on managing and cultivating customer relationships, ensuring client satisfaction through technical support and solutions.

Technical Account Management

The Engineering and Development team at CleverTap is responsible for designing, building, and maintaining the core software architecture and features of the company's AI-powered customer engagement platform. This multidisciplinary team, comprising frontend, backend, and DevOps engineers, works collaboratively to ensure high-quality software delivery, optimize user experience, and enhance system scalability. They play a critical role in implementing innovative solutions that drive user retention and improve digital enterprises' interactions with their customers.

Engineering and Development

The Customer Success and Support team at CleverTap is dedicated to ensuring that clients maximize the value of the company's AI-powered customer engagement platform. They guide customers through implementation and onboarding processes, provide ongoing support, and develop strategies to enhance user retention and achieve their business objectives. The team's collaborative approach focuses on building strong relationships, offering technical assistance, and delivering insights that drive customer satisfaction and success across various regions.

Customer Success and Support

This department focuses on ensuring customer satisfaction and retention by providing support and guidance throughout the customer journey.

Customer Success

This department focuses on designing, developing, and testing software applications and solutions.

Software Development

This department focuses on the development and marketing of products, ensuring they meet customer needs and drive business objectives.

Product Management

This department focuses on managing client relationships and driving revenue through strategic account oversight and engagement.

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Other teams

Engineering and Development

Customer Success and Support

Customer Success

Software Development

Product Management

Account Management