Faeeza Jacobs

Faeeza Jacobs is an experienced IT professional currently serving as an IT Service Delivery Manager at Clickatell since May 2017, with previous experience as an IT Operations Administrator. In this role, Faeeza Jacobs is responsible for the effective provisioning, installation, configuration, operation, and maintenance of IT hardware and software, ensuring compliance with organizational values and best practices. Key responsibilities include supporting workstations and mobile devices, managing Office365 services, and maintaining high availability of office platforms. Prior to Clickatell, Faeeza Jacobs worked at Fair Cape Dairies from March 2014 to July 2022, where responsibilities included managing the IT helpdesk and providing user support.