Rayne Sullivan

Rayne Sullivan is an experienced Technical Account Manager at Clickatell, where responsibilities include providing technical support for customers, managing the on-boarding process of new clients, and ensuring high service quality. With a strong background in enterprise support, Rayne led teams in 24/7 environments, including roles as Enterprise Support Manager and Service Centre Manager, focusing on team management, customer interaction, and staff training. Previous experience includes positions in operations and technical support, starting as a Tier 1 Technical Support Consultant and advancing through various roles. Rayne holds a Bachelor of Arts in Communication Science from the University of South Africa and is pursuing a Certificate in PC Engineering from Varsity College.