Adam O'Shaughnessy

Adam O'Shaughnessy has a diverse work experience in technical support and office administration roles. Adam started their career as an Office Assistant at EVA International in 2018, where they were responsible for coordinating logistics, media outreach, and volunteer training. In 2019, they joined TELUS International Ireland as a Technical Support Generalist for Google Workspace, providing technical support through chats, emails, and phone calls. Adam later advanced to the role of Tier 2 Technical Support Specialist, handling complex issues within the platform. In 2021, Adam joined Shopify as a Support Advisor, where they provided technical merchant support through chats, phone calls, and emails for the Shopify platform and integrated applications. Adam also worked at ClickDimensions as a Technical Support Specialist starting in 2023.

Adam O'Shaughnessy has a diverse education history. In 2005 to 2011, they attended Colaiste Mhuire Askeaton, but no degree or field of study information is provided. From 2011 to 2012, they pursued a degree in Computing with Games Development at Munster Technological University, focusing on computer games and programming skills. In 2013 to 2014, they attended the SOLAS Training Center and obtained an Adobe Certified Associate in Web Design with Adobe Dreamweaver, specializing in web/multimedia management and webmaster skills. In 2015 to 2016, they pursued a degree in Multimedia Development at Limerick College of Further Education, focusing on intermedia/multimedia studies. Lastly, in 2016 to 2017, Adam studied Pharmaceutical Sciences, specifically manufacturing safe medicines and medical devices, at GetReskilled.