Diego Ampuero

Solutions Engineer at ClickDimensions

Diego Ampuero began their career in 2014 as an IT/Dev Intern at Cass Information Systems. In this role, they redesigned modules within the Expense$mart system, built KPI reports in ASP.NET, created online help documentation, and translated content into Spanish. In 2015, Diego joined ClickDimensions as a Technical Support Specialist, providing support and resolving customer issues. Diego was later promoted to Senior Support Specialist, where they efficiently resolved support tickets, provided mentorship, updated documentation, and performed basic monitoring of services. Most recently, Diego transitioned to the role of Solutions Engineer at ClickDimensions in 2022.

Diego Ampuero obtained their Bachelor's Degree in Integrated Information Technology from the University of South Carolina, where they attended from 2012 to 2014. Prior to that, they pursued an Associate of Arts (A.A.) degree in Graphic Design at Spartanburg Methodist College from 2009 to 2011.

In terms of additional certifications, Diego Ampuero has earned several from Microsoft. Diego obtained the certification of Microsoft Certified: Power Platform Functional Consultant Associate in September 2021. Diego also obtained the certification of Microsoft Certified: Azure Fundamentals in August 2021 and the certification of Microsoft Certified: Dynamics 365 Fundamentals in March 2021. In addition, they achieved the certification of Microsoft Specialist - Microsoft Dynamics Customization and Configuration in CRM 2013 in June 2016. Diego is also a Microsoft Certified Professional, although the specific details of the certification date are not provided.

Links

Previous companies

Cass Information Systems logo

Timeline

  • Solutions Engineer

    January, 2022 - present

  • Senior Support Specialist

    January, 2018

  • Technical Support Specialist

    June, 2015