John Robert Salonga

John Robert Salonga has a diverse work experience spanning over a decade. John Robert began their career as a Customer Service Representative at IBM Global Philippines from June 2007 to December 2009. John Robert then worked as a Customer Service Representative at [24]7 Philippines Inc. from September 2010 to April 2012. Following that, they joined Freelancer.com as a Senior SaaS Product Training Specialist from October 2012 to March 2019. During their time at Freelancer.com, they excelled in employee training and development tasks. John Robert later joined ServiceSource as an eLearning Developer and Instructional Designer from March 2019 to November 2020, specializing in creating training materials for clients in various industries. Currently, John is working at ClickFunnels as a Technical Writer and Research Analyst in Product Development since April 2020. In this role, they research, analyzes, and documents technical information related to products and services, creates user manuals and guides, collaborates with cross-functional teams, and ensures compliance with industry regulations and standards. John Robert has written over 50 articles on education and technology topics, delivering high-quality content to readers. Additionally, they provide training and support to users and maintains technical databases and knowledge repositories.

John Robert Salonga completed their Bachelor of Business Administration (BBA) degree in Business Administration and Management, General from the Lyceum of the Philippines University, where they attended from 2003 to 2007.

Additionally, John Robert Salonga has obtained various certifications in different fields. In July 2022, they obtained a Business Management Program Certificate of Completion from MasterClassManagement.com and attended the ClickFunnels Technical Support Leadership Workshop. Also in July 2022, they earned a Master Certificate in Business Management from MasterClassManagement.com.

Furthermore, in April 2020, John Robert Salonga completed several online courses on LinkedIn. These courses include After Effects: Principles of Motion Graphics, Articulate Storyline Essential Training, Articulate Storyline: Creating Mobile Elearning, Communication Foundations, Content Marketing: Ebooks, Creative Exercises to Spark Original Thinking, Data Visualization: Best Practices, Designing a Data Visualization, Designing a Presentation, Designing an Infographic, Developing Visual Campaigns, Drawing Vector Graphics: Iconography, Foundations of Corporate Training, Having an Honest Career Conversation with Your Boss, Illustrator: Coloring Artwork, Interaction Design: Design Patterns as Building Blocks, and Learning Graphic Design: Presentations.