Pav J.

Pav J. is an experienced professional in support operations, currently serving as the Head of Support Operations at ClickHouse since November 2024. Previously, Pav J. held the position of Support Innovation and Operations Lead at DataStax from October 2020 to October 2024, where a focus on modernizing tools and processes was established, including the development of a multi-channel Slack support system. Earlier roles at DataStax included Tools and Automation Engineer and Technical Support Engineer, where significant contributions were made, including a successful migration of the helpdesk system to Salesforce and delivering technical support to enterprise clients. Pav J. began the career as a Technical Support Engineer Intern at DataStax, specializing in providing enterprise support for technologies such as Apache Cassandra, Solr, and Spark. Educational background includes a Bachelor of Arts in Economics from the University of Essex.