Kathryn Hanlin is an accomplished professional with extensive experience in customer success and business analysis within various industries, particularly in the automotive sector. Currently serving as a Customer Success Manager at ClickLearn since April 2025, Kathryn partners strategically with ERP clients in the U.S. Prior to this role, Kathryn excelled as a Customer Success Manager at Videate, managing a book of business worth $1.4 million in annual recurring revenue. Previous positions include Business Analyst and Subject Matter Expert at Dominion Dealer Solutions, where Kathryn contributed to product enhancement, stakeholder engagement, and training development. Kathryn also has a background in creative strategy and content creation from roles at Curious Jane and Woman to Woman Magazine. Educated at Southeastern University with a Bachelor of Science in Journalism, Kathryn combines strong analytical and communication skills with a passion for client success.
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