Janine Reis is currently the Head of Customer Support at Clicksign, where they leverage over a decade of experience in customer experience (CX) across various industries, including fintech, event management, and communication agencies. Janine previously led customer service teams in roles at Localiza and Sympla, and has a robust background in managing customer satisfaction metrics and operational strategies. Educated in Journalism and holding an MBA in Business Agility and Digital Transformation, Janine is dedicated to enhancing customer experiences and fostering a culture of high performance and continuous improvement. Additionally, they actively participate in diversity and gender equity groups within the workplace.
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