Laura Heritage is currently the Head of Customer Success at ClickTech, where they focus on building a customer-centric team and strategy. Previously, they led customer success efforts at Purple and Pion, successfully growing teams and implementing effective customer engagement strategies. Laura has also held various roles in customer success and marketing, including positions at OLIVER Agency and Linden Homes. Educated at Cardiff University with a law degree, Laura is a Chartered Marketer dedicated to ongoing professional development and team success.
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