Diego Clachar

Diego Clachar is a Senior CX Manager at ClickUp, where responsibilities include advocating for Customer Experience (CX) across Sales and Customer Success teams globally. Previously, Diego held significant roles at Micro Focus, including Costa Rica Site Leader and various SaaS management positions, demonstrating strong leadership in SaaS expansion, project management, and operations optimization. With extensive experience in technical support and customer success, Diego has fostered partnerships to enhance service delivery across multiple software products and regions. Diego's educational background includes an MBA in Marketing and Finance from Tecnológico de Costa Rica and a Graduate degree in Computer Science from Universidad de Costa Rica UCR, along with various professional certifications.