Roxanne Mae K.

Roxanne Mae K. is a seasoned customer support professional with extensive experience in client relations, team management, and performance development. Currently serving as Lead Customer Support Specialist at ClickUp since July 2022, Roxanne emphasizes enhancing customer engagement with platform features and optimizing workflows. Prior roles include Customer Success Specialist at Phixer and various positions at ePerformax Contact Centers & BPO, including Performance Development Coach and Performance Analyst, where responsibilities encompassed team performance management and quality assurance. Roxanne's career began with a two-year post-graduate training program at Full Time Training in Malabon, following a Bachelor's degree in Political Science from Cebu Normal University.