Adam Nelson is a Customer Technical Services Representative at Cleveland-Cliffs since March 2021, serving as a technical liaison to resolve customer claims and ensure product quality. Previously, Adam held roles such as Quality Analyst and Sales Representative at Service Steel Warehouse, overseeing sales of structural steel in the Chicago region. Additional experience includes positions as Fabrication Estimator at Central Steel & Wire Co., Steel Processing Coordinator at Leeco Steel, Forklift Operator at McMaster-Carr, Garden Center Manager at Lowe's Companies, Inc., and English Teacher at Maranatha Christian Academy. Adam holds a Bachelor of Science in Secondary Education from Hyles-Anderson College, earned between 1995 and 2001.
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