Amanda Skalka

Amanda Skalka is a seasoned professional in customer service and management with extensive experience across various retail and service industries. Currently serving as Team Lead Customer Service at Cleveland-Cliffs since May 2021, Amanda has previously held positions such as Field Consultant at Family Express Corporation and Store Manager/District Training Manager at Chico's FAS Inc., where Amanda was recognized for talent recruitment and training. Earlier roles include Store Manager/District Support Manager at Jones New York, where significant reductions in stock loss were achieved, and managerial positions at Aspen Dental and Best Buy, where Amanda contributed to winning numerous awards for exemplary customer service. Amanda holds a Bachelor of Arts in Business Administration and Management from Purdue University Northwest.