Shawn Henson

Shawn Henson is a seasoned professional with extensive experience in IT management and support, currently serving as Manager of Executive Support at Cleveland-Cliffs since March 2007. Previously held roles include Manager of End User Computing Services and Service Design Manager at Cliffs Natural Resources, as well as positions at Mirifex Systems LLC and BPI Information Systems. Shawn's career began in the United States Air Force as an Emergency Medical Technician, further complemented by a robust educational background, including a Bachelor's Degree in Global Business Management from the University of Phoenix and numerous IT certifications such as ITIL and CCNA.