EW

Eric Wong

Senior Systems Administrator at CliniSys

Eric Wong's work experience began in 2013 at the University of Arizona BookStores, where they worked as a Systems Administrator Student. In this role, they gained experience in various areas of IT, including backup software, server management, antivirus, asset management, and help desk support.

In 2014, Eric joined Clinisys as a Helpdesk Specialist. Eric provided helpdesk support for over 600 employees internationally and created FAQ documentation to improve user self-reliance. Eric also gained experience in various Windows applications.

In 2017, Eric was promoted to Senior Helpdesk Specialist at Clinisys. Eric served as the helpdesk team lead, managed Tier 2 internal desktop support issues, and administered multiple systems like Office 365 and WinMagic SecureDoc encryption software. Eric also managed the company's corporate Verizon account and internal asset database.

In 2018, Eric moved into the role of Associate Systems Administrator at Clinisys. Eric acted as 1st tier support for internal server infrastructure issues and gained experience in managing virtualized environments.

Most recently, in 2021, Eric became a Systems Administrator at Clinisys. Eric serves as the primary system owner for the company's virtual environment and backup system.

Overall, Eric Wong has a diverse background in IT, with expertise in systems administration, helpdesk support, and management of various IT systems and applications.

Eric Wong attended Sahuaro High School from 2005 to 2009. Following their high school education, they pursued a Bachelor of Science degree in Business Administration with a focus on Management Information Systems at the University of Arizona from 2009 to 2014.

Links

Timeline

  • Senior Systems Administrator

    October 1, 2023 - present

  • Systems Administrator

    March, 2021

  • Associate Systems Administrator

    April, 2018

  • Senior Helpdesk Specialist

    July, 2017

  • Helpdesk Specialist

    June, 2014