Mohammad Ballout is a seasoned technical support specialist currently employed at Clinisys since June 2022. Prior to this, Mohammad served as a Covid Test Collection Specialist at Standard Testing, where responsibilities included assisting patients with digital form completion and self-collection procedures. Mohammad's background also includes a role as a Junior Developer at Aetna, where efforts focused on designing call flows and analyzing IVR applications. Earlier experience as a Technical Support Analyst at Accenture involved deep product knowledge and troubleshooting processes. Mohammad holds a Master of Science in Health Information/Medical Records Administration from DePaul University and a Bachelor's degree in Computer Science from Governors State University.
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