Alka Sharma

Intermediate Customer Support Specialist at Clio

Alka Sharma has a diverse work experience ranging from sales to customer support. Alka most recently worked as a Customer Support Specialist at Clio - Cloud-Based Legal Technology. Prior to that, they served as an Administration Assistant/Project Coordinator at Doyen Engineering Ltd., where they handled client communication, conducted product presentations, and addressed client issues. Alka also worked as a Customer Service Specialist at The Home Depot, providing exceptional customer service, processing transactions, and resolving customer concerns. Earlier in their career, they worked as a Visual Specialist at PREZENTIUM and as a Business Presentation Specialist at SlideTeam. Alka's sales experience includes their role as a Sales Executive at Mahindra Holidays & Resorts India Limited. Overall, Alka has demonstrated their ability to excel in customer service, communication, and sales roles throughout their work experience.

Alka Sharma has a B.tech-MBA degree in Marketing and HR that they obtained from Lovely Professional University between 2013 and 2018. Later, in 2022 and 2023, they pursued a Post Baccalaureate Diploma in Technical Management & Services at Kwantlen Polytechnic University.

Location

Vancouver, Canada

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