• Clio

James Erickson-Mitchell

Account Builder Team Lead

James Erickson-Mitchell has extensive work experience in various roles and industries.

James started their career in 2008 at ACM Ahlers, where they worked as a Claims Consultant until 2012.

From 2012 to 2015, James worked as an Insurance Broker at Crombie Lockwood (NZ) Limited.

In 2015, they joined Big White Ski Resort Ltd as a Customer Services Agent, staying with the company until 2016.

From 2016 to 2018, James worked as a Member Services Associate at SHARE NOW.

In 2019, they joined Clio - Cloud-Based Legal Technology as a Customer Support Specialist. James then progressed to become a Junior Onboarding Specialist from September 2020 to September 2021. From October 2021 to March 2022, they served as an Intermediate Onboarding Specialist. Currently, James holds the position of Senior Onboarding Specialist at Clio - Cloud-Based Legal Technology, starting in April 2022.

Overall, James has gained significant experience in customer service, member services, insurance brokerage, and onboarding within various industries.

James Erickson-Mitchell's education history includes a Certificate IV in Financial Services General Insurance from ANZIIF, obtained in 2010. Prior to that, they attended Mangakahia Area School from 1997 to 2008, but there is no specific degree or field of study mentioned for this period.

In addition to their formal education, James has also obtained several certifications. In August 2018, they completed the "Excel Quick Tips" certification from Lynda.com. In June 2018, they obtained certifications in "Communication Foundations (2013)" and "Customer Service Foundations (2014)" from the same institution.

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