JG

Jasmin G.

Director, Customer Success Management at Clio

Jasmin G. has a strong background in customer success management, working with various technology companies. Jasmin started their career as a Customer Success Manager at WaterTrax in 2009, where they efficiently managed client accounts. Jasmin later became a Senior Account Manager, responsible for overseeing a growing client list. In 2015, Jasmin joined Allocadia as an Enterprise Customer Success Manager, specializing in marketing performance management software. Jasmin successfully implemented Allocadia's cloud-based software for revenue-driven marketing teams. In 2017, Jasmin transitioned to Clio, a cloud-based legal technology company. Jasmin initially held the position of Senior Customer Success Manager, providing support to users and ensuring customer satisfaction. With their expertise and dedication, they quickly advanced to roles such as Manager of Customer Success for Clio Grow Onboarding and Account Builders. Currently, Jasmin holds the position of Senior Manager, Customer Success Management at Clio. Jasmin'sresponsibilities include leading and managing customer success teams to drive customer satisfaction and retention.

Jasmin G. holds a Bachelor of Science (B.Sc.) degree in Life Sciences from The University of British Columbia. The exact start and end years of their education are undisclosed.

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Timeline

  • Director, Customer Success Management

    April 1, 2024 - present

  • Senior Manager, Customer Success Management

    April, 2022

  • Manager Customer Success Clio Grow Onboarding And Account Builders

    August, 2019

  • Senior Customer Success Manager

    August, 2017