Joel Harris currently serves as the Director of Customer Education at Clio, the leading provider of legal technology solutions, where responsibilities include enhancing client experiences and supporting legal professionals. Prior to this role, Joel spent over a decade at Dayforce in various managerial positions, focusing on customer education and training, leading teams across North America and EMEA, and successfully managing extensive training programs for large-scale clients. Additional experiences include freelance copywriting, digital consulting, and technical writing, complemented by a strong academic background with a Master of Arts in History from Western University.
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