Mac Jarvis is an Intermediate Customer Account Manager at Clio since October 2025, specializing in enhancing the adoption of the legal practice management platform among law firms across North America. Prior to Clio, Mac served as a Senior Customer Success Manager and Platform Education & Enablement Manager at Scoop from January 2023 to October 2025, where responsibilities included client onboarding and education programs. Earlier experience includes a role as a Customer Relationship Management Consultant at Prodigm Inc. and as a Brand Ambassador at XMC. Mac holds a Bachelor's degree in Business Administration and Management from the Lazaridis School of Business & Economics at Wilfrid Laurier University, completed in 2020.
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