Rishikar Velautham

Rishikar Velautham has a diverse work experience spanning various industries. In 2014, they started working at Leon's Furniture as an Administrative Assistant, where they supported the merchandising department by entering, reviewing, and adjusting quantities on purchase orders. Rishikar also maintained accuracy on over 100 purchase orders from multiple vendors and shippers overseas and contacted them for updates on shipment and arrival dates. In addition, Rishikar served as a Customer Care Supervisor at Leon's Furniture from November 2014 to September 2020, overseeing customer support operations and ensuring customer satisfaction.

In 2021, Rishikar joined RBC Direct Investing as an Investment Service Representative. In this role, they responded to clients' needs, provided knowledgeable and professional service, and promoted the capabilities of the RBC Direct Investing website. Rishikar also adhered to industry regulations and guidelines while assisting clients with their investment needs.

In 2022, Rishikar worked at RBC as a Cards Advisor, where they provided advice and assistance to customers in choosing suitable credit card solutions. Additionally, they joined Clio - Cloud-Based Legal Technology as a Customer Support Specialist, offering support to clients and addressing their inquiries.

Overall, Rishikar Velautham's work experience showcases their strong customer service skills, ability to communicate effectively, and proficiency in delivering professional and responsive support to clients.

Rishikar Velautham holds a Bachelor's degree from York University, although the specific field of study is not provided. In addition to their degree, Rishikar has obtained several certifications. In May 2022, they completed the REMIC Mortgage Agent Course offered by the Real Estate and Mortgage Institute of Canada Inc. Furthermore, in November 2020, they earned a certification in Customer Service: Handling Abusive Customers from LinkedIn. Lastly, Rishikar obtained their Salesforce Certified Associate certification from Salesforce in July 2023.