Sep N. is an experienced customer support and onboarding professional with a strong background in digital technology and banking. Currently serving as a Customer Onboarding Specialist at Clio since September 2023, Sep has previously held roles such as Customer Launch Specialist at Deliverect, where responsibilities included onboarding users and facilitating integrations. Sep also served as Customer Care Team Lead at NorthOne Business Banking, providing support for digital banking issues, and as Technical Support Team Lead at ecobee, assisting customers with smart home device installations. Previously, as a Customer Success Guru at Shopify, Sep supported a wide range of merchants across various communication channels. Educational qualifications include a Project Management Professional Certificate from Coursera and advanced diplomas in Broadcasting & Film and Sound & Music Recording.
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