Shane Sharma

Shane Sharma is a Solutions Engineer at Clio, specializing in cloud-based legal technology since December 2023. Prior to this role, Shane worked at Lightspeed Commerce as an Account Executive and Account Manager, where responsibilities included managing a portfolio of 1,100+ SMB accounts and achieving significant sales growth, including over $45,000 in new monthly recurring revenue. Shane's extensive experience at Clio as a Customer Success Manager involved managing mid-market accounts, ensuring high net retention rates, and implementing cross-functional projects to enhance client satisfaction. Additionally, Shane has held various roles in research, customer support, and marketing across multiple organizations, showcasing strong skills in strategic outreach, project management, and customer relations. Shane holds a Bachelor's Degree in Communication from Simon Fraser University.