Bianca Citera

Bianca Citera is an accomplished professional with extensive experience in customer success, operational leadership, and business consulting within the health and wellness sectors. Currently serving as Diretora de Sucesso do Cliente at Closecare, Bianca oversees onboarding, customer experience, and support functions while reporting directly to C-Level executives. As a co-founder and COO of Oli Saúde, a corporate health management startup backed by Eurofarma, Bianca significantly contributed to acquiring 30 client companies managing over 40,000 lives. Prior roles include business consultant for startups at Kor Ventures, operations coordinator at RELOAD Beleza Positiva, and project coordinator at Turbo Aceleradora De Negócios. Bianca's career began with consulting roles at everis and Prospectiva Consultoria, complemented by a degree in Economics from Insper Instituto de Ensino e Pesquisa.