Marichu Deseo

Marichu Deseo possesses extensive experience in customer service and administration, currently serving as a Senior Customer Service and Administration Officer at Closed Loop since May 2018. Prior to this role, Marichu held various positions at IBEX from January 2014 to April 2018, including Team Manager, Subject Matter Expert, and Level 3 - Customer Service Billing and Sales Specialist. Additional experience includes working as a Freelance Project Consultant through oDesk and roles at GENPACT LLC, Genpact - Wells Fargo/Wachovia Bank, and HSBC Data Processing Inc., where responsibilities encompassed process and collections associate roles. Marichu's diverse background highlights a strong commitment to customer service excellence and operational efficiency.