Daniel Luiz

Daniel Luiz is a Cloud Command Engineer at Cloud Direct since October 2021, previously holding the position of Service Desk Engineer, where responsibilities included first response customer interaction, case management, remote support, and providing feedback to customers while adhering to business processes. Prior to this role, Daniel served as a CSR/Support Technician at Altron Managed Solutions from March 2020 to March 2021. Daniel holds a Bachelor of Science in Information Technology from Pearson Professional South Africa, earned between January 2015 and January 2019.