Jade K. is an accomplished operations leader with extensive experience in managing technical support teams and service operations. Currently serving as Head Of Operations at Cloud Direct since August 2022, Jade oversees managed services. Prior roles include Operations Manager at Sintrex (December 2020 - July 2022) and at Logicalis SA (February 2019 - December 2020), where Jade supported the 1st and 2nd Line Technical Support Teams, Service Desk, and Major Incident Management Team. Additionally, Jade held the position of Operations Team Manager at Logicalis from April 2017 to December 2020, managing a skilled team of engineers. Earlier experience includes Operations Team Lead and Senior Technical Lead at Computacenter from September 2009 to March 2017.
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