Liesel Engel

Liesel Engel is currently the Service Desk Team Lead at Cloud Direct, where they have worked since 2021. Prior to this role, Liesel served as a Service Level Coordinator at the same company. They have a wealth of experience in the IT service sector, having held positions such as Incident Coordinator at T-Systems, Service Desk Supervisor at Datacentrix, and Service Desk Manager at iOCO Tech. Liesel began their career in 2001 at CSC within a service desk role and holds a degree from the University of Cape Town, where they studied from 1994 to 1996.