Tshepho Rapholo is a Cloud Command Analyst at Cloud Direct since June 2023, previously serving as a Service Desk Engineer at both JEC Technologies Group Pty Ltd and Distell. Tshepho possesses experience in Microsoft 365 consulting, providing remote troubleshooting and support for O365, as well as knowledge transfer on collaboration tools. Prior roles include ICT Technical Support at AVBOB South Africa, focusing on remote system troubleshooting, and Cloud Computing Trainee at Deviare, where skills in Windows and Linux operations and AWS/Azure cloud technologies were developed. Tshepho holds a BSc in Computing from the University of South Africa and has completed a Cloud Architect Master's Program in Cloud Computing.
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