Daniel Sánchez González

Product Manager at Cloud District

Daniel Sánchez González has diverse work experience in various roles and industries. Daniel was most recently a Product Manager at Cloud District since March 2022. Prior to that, they worked at Cheil Spain as a Samsung Iberia Hybris eCommerce Operations manager from July 2019 to March 2022. Daniel was responsible for operations and support for Samsung.com Portugal, as well as managing contents, catalogs, prices, promotions, stocks, and visibility for Samsung Iberia's B2C, B2B, and B2B2C portals.

Daniel also worked as an eCommerce Customer Service Specialist at NEINVER from November 2017 to February 2019, where they were responsible for B2B and B2C customer service at TheStyleOutlets.es. Daniel helped establish the B2C service by setting up the contact center, developing procedures, email templates, and quality standards.

Before that, Daniel was a Coordinador Customer Service at CustomerTop from February 2016 to October 2017, overseeing customer service for NEINVER TheStyleOutlets.es eCommerce platform and ensuring call center quality in commercial campaigns.

Daniel's earlier experience includes a role as a Supervisor of Customer Service at Servinform from January 2013 to July 2015. Daniel coordinated and supervised projects for clients such as Caser Seguros, managing a team of 200 people across three platforms. Daniel also held the position of Responsable de creación de contenido at the International Digital Services Centre in Dublin, Ireland, in 2013, where they created corporate audiovisual content for social media promotion and produced and edited events and conferences.

Daniel's career started as a Video Producer at Promovideo srl in Perugia, where they managed technical teams and budgets, supervised creative processes, and produced and edited videos for events and advertising campaigns.

Overall, Daniel has gained experience in product management, eCommerce operations, customer service, content creation, and video production throughout their career.

Daniel Sánchez González attended CIFP José Luis Garci from 2010 to 2012, where they pursued a degree in Técnico Superior en Producción de Audiovisuales, Radio y Espectáculos. Daniel'sfield of study was focused on cinematografía y producción de cine y vídeo.

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Timeline

  • Product Manager

    March, 2022 - present