Aiym Apayeva has a diverse work experience spanning various roles and companies. Aiym currently works as a Product Owner at CloudLinux since April 2022. Prior to that, they served as a Business Analyst at Media.Monks from February 2021 to June 2022. Aiym also worked as a Senior Lecturer at Astana IT University from September 2020 to September 2021.
In their previous role as an IT Product Manager at BI GROUP, Aiym achieved notable accomplishments, such as developing a CRM product from scratch with a high Net Promoter Score (NPS) of 80% and optimizing business processes that resulted in a 20% reduction in operational load. Aiym successfully transitioned a significant portion of transactions from cash to online, closed cash offices, and implemented electronic documentation with clients, saving 1.5 million pages annually. Additionally, Aiym managed a team of 23 people, including developers, analysts, designers, and testers.
As a self-employed Information Technology Business Analyst, Aiym prepared technical documentation that reduced the launch time of the Sergek system for detecting transport offenses. Aiym also played a key role in developing requirements for the Smart ECG product, securing funding for building the Minimum Viable Product (MVP). Aiym's work on the notification module in the Electronic Government system benefited over 8.5 million users.
Previously, Aiym worked as a Project Manager/Senior Business Analyst at Dalaman group and as a Business Analyst at Alem research.
Overall, Aiym Apayeva has demonstrated expertise in product management, business analysis, team management, and the ability to drive impactful changes in business processes.
Aiym Apayeva completed their Bachelor of Engineering (BEng) in Information Systems from Suleyman Demirel University, which they attended from 2011 to 2015. Aiym later pursued their Master of Science (M.Sc.) in Computer Science at Nazarbayev University from 2015 to 2017. Aiym also obtained various certifications, including the Microsoft Technology Associate: Database Administration Fundamentals (MTA) and Microsoft Technology Associate: Software Development Fundamentals (MTA) from Microsoft in 2020, IBM Blockchain Essentials from IBM in 2018, IELTS 7.5 from British Council in 2021, and the Google Analytics Individual Qualification from Google in 2018.
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