Armen Abovyan is an experienced Technical Support Manager and IT leader with over 10 years in the field, currently working as a Principal Software Engineer at Cloud Software Group. They have a proven track record in managing technical support teams, diagnosing complex issues, and overseeing cloud environments, with a strong focus on collaboration across product management and development. Armen holds a Master’s degree in Information Security from the National Polytechnic University of Armenia and is fluent in English, Russian, and Armenian. Their past roles include senior positions at Veritas Technologies LLC, Globanet, and Orange Armenia, where they consistently achieved operational goals and improved processes.
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