Badr Draifi is a seasoned Sr. Manager of Customer Success for EMEA and APAC regions, currently leading initiatives to drive customer satisfaction and retention at Jaspersoft. They have extensive experience in software engineering, having previously worked as a Senior Java Consultant/Architect at Société Générale and as a Customer Success Consultant at Cloud Software Group. Badr also holds an Executive MBA from Sorbonne Business School and dual Master's degrees in Software Engineering and Computer Science. With a strong focus on teamwork, problem-solving, and innovative solutions, Badr is dedicated to enhancing customer experiences and fostering collaborative environments.
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