Barbara Unverferth has extensive experience in technical support and account management, currently serving as a Senior Technical Architect at Cloud Software Group since December 2022, and previously held roles as Senior Gold Success Manager and Senior Gold Account Support Manager. Prior experience includes a tenure at TIBCO as Senior Gold Account Support Manager, and nearly a decade at Information Builders in various senior roles including Senior Premium Account Support Manager. Barbara's early career included positions at Blue Shield of California, Information Builders, Lockheed Missiles and Space, and First Hawaiian Bank, with a strong focus on customer support, technical implementation, and software troubleshooting. Barbara holds a Bachelor of Business Administration from Boise State University and has contributed significantly in roles that require technical expertise and customer relationship management.
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