Daniel Ling

Daniel Ling is an experienced sales operations professional with a strong focus on renewals and account management in North America. Currently serving as an Associate Sales Operations Renewals Analyst at Cloud Software Group since 2016, Daniel manages end-to-end processes for renewal sales cycles for the Scribe Online and Commercial client base. Previously, as a Subscription Renewals Account Manager for TIBCO North America Business Unit at Anixter, Daniel contributed to the management of network cabling federal accounts. Earlier roles at ServiceSource included Manager of Retentions and Senior Renewals Representative, where responsibilities encompassed client retention coaching, team management, and operational efficiency for service renewals. Daniel holds a Bachelor's of Science degree in Business Administration from San José State University.