Daniel Ortolani currently serves as Vice President of Global Customer Support at Cloud Software Group, overseeing a team of over 300 professionals dedicated to supporting TIBCO and ibi products. With an extensive career in customer service leadership, Ortolani previously held the role of Vice President for Customer Support at TIBCO and played a key role at Information Builders as Senior Vice President of Worldwide Customer Services, where responsibilities included managing global financial operations and implementing comprehensive technical support services. Ortolani’s educational background includes a BS in Business Management from Sacred Heart University and advanced studies at Stanford University.
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