Diego Frances is currently a Lead Account Technology Specialist at Cloud Software Group, where they drive strategic partnerships and foster customer success through technical excellence and thought leadership on Citrix solutions. Previously, Diego worked at Citrix from 2013 to 2016 in roles including Technical Support Engineer and Senior Technical Support Engineer, providing advanced technical assistance to high-profile customers and generating quality support documentation. They also gained experience as a Network Engineer at ezetop from 2009 to 2013 and began their career as a Technician at Mister Chip and Pla Sistemes from 2004 to 2009. Diego holds a Bachelor’s degree in Engineering, specializing in Telecommunications, from the University Politecnica of Valencia, earned between 2001 and 2006.
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