Immaculate Carmela is a Senior Sales Operations Analyst with over 15 years of experience in IT, SaaS, and Cloud. Currently, they lead sales support analytics for the MENA Market at Citrix, focusing on strategic investment insights and operational management. Previously, Immaculate held roles at Gulf Business Machines and GBM, where they managed order support and renewal sales processes, respectively. They earned a Bachelor's and a Master's degree in Computer Applications from Bharathidasan University and Annamalai University, distinguished with First Class honors.
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